Order Cancellation:
- Orders can be canceled only before they are shipped.
- Once an order has been shipped, cancellations cannot be processed.
- We do not refund and return.
Return & Exchange Policy:
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Eligibility:
- Only selected products are eligible for returns or exchanges, as specified on the product page.
- Devlok Mart reserves the right to modify the return policy without prior notice.
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Return Process:
- Items must be unused, unwashed, and returned in their original packaging with all tags intact.
- Products without original tags will not be accepted.
- Customized products are non-returnable and non-exchangeable.
- Return/exchange requests must be initiated within the return period mentioned on the product page.
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Pickup & Shipping:
- If a pickup service is unavailable in your area, you must self-ship the product to Devlok Mart office.
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Charges:
- Return/exchange charges may apply and vary depending on the case.
Contact Information:
For any queries regarding returns, exchanges, or cancellations, please reach out to us:
📧 Email: devlokmart@gmail.com
Devlok mart is committed to customer satisfaction and appreciates your cooperation with these policies.
